I recently asked a staff member at a hardware chain: "What's the difference between these two products please?" The reply I got triggered a strong response from me... I've never been back to that store. In response to my simple question the staff member said: "Haven't got a clue." What made it worse was that she had been referred to me as the "expert." Am I being too critical? What would you do? |
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AuthorThese short and sweet Blogs are "slices of life" - represented as slices of chocolate cake. They are quick insights designed to help you and me have a better life! Archives
August 2021
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